Cookies privacy
Last updated: 07/04/2025
Last updated: 07/04/2025
Last updated: 07/04/2025
SheridanCX Ltd (“SheridanCX”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website [www.sheridancx.com] or engage with our services.
SheridanCX Ltd (“SheridanCX”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website [www.sheridancx.com] or engage with our services.
SheridanCX Ltd (“SheridanCX”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website [www.sheridancx.com] or engage with our services.
1. Who We Are
SheridanCX Ltd is a global customer experience and retail design agency. We are registered in the United Kingdom and our office is located at:
SheridanCX Ltd
The Y Code Limited
The Engine Room
18 Battersea Power Station
London, SW11 8BZ
SheridanCX Ltd is a global customer experience and retail design agency. We are registered in the United Kingdom and our office is located at:
SheridanCX Ltd
The Y Code Limited
The Engine Room
18 Battersea Power Station
London, SW11 8BZ
SheridanCX Ltd is a global customer experience and retail design agency. We are registered in the United Kingdom and our office is located at:
SheridanCX Ltd
The Y Code Limited
The Engine Room
18 Battersea Power Station
London, SW11 8BZ
2. Information We Collect
We may collect and process the following types of personal information:
Contact Information (e.g., name, email address, phone number)
Business Details (e.g., company name, job title)
Communication Records (e.g., emails, contact form submissions)
Technical Data (e.g., IP address, browser type, operating system, pages visited)
Marketing Preferences (e.g., opt-in for newsletters or updates)
We may collect and process the following types of personal information:
Contact Information (e.g., name, email address, phone number)
Business Details (e.g., company name, job title)
Communication Records (e.g., emails, contact form submissions)
Technical Data (e.g., IP address, browser type, operating system, pages visited)
Marketing Preferences (e.g., opt-in for newsletters or updates)
We may collect and process the following types of personal information:
Contact Information (e.g., name, email address, phone number)
Business Details (e.g., company name, job title)
Communication Records (e.g., emails, contact form submissions)
Technical Data (e.g., IP address, browser type, operating system, pages visited)
Marketing Preferences (e.g., opt-in for newsletters or updates)
3. How We Use Your Information
We use your personal data to:
Respond to inquiries and provide our services
Communicate with you regarding projects or proposals
Improve our website and user experience
Send occasional marketing communications (only if you’ve opted in)
Comply with legal and regulatory obligations
We use your personal data to:
Respond to inquiries and provide our services
Communicate with you regarding projects or proposals
Improve our website and user experience
Send occasional marketing communications (only if you’ve opted in)
Comply with legal and regulatory obligations
We use your personal data to:
Respond to inquiries and provide our services
Communicate with you regarding projects or proposals
Improve our website and user experience
Send occasional marketing communications (only if you’ve opted in)
Comply with legal and regulatory obligations
4. Legal Basis for Processing
We only process your data where we have a legal basis to do so, including:
Consent (e.g., newsletter sign-ups)
Contractual necessity (e.g., providing design services)
Legitimate interest (e.g., business development, website analytics)
Legal obligation (e.g., record-keeping requirements)
We only process your data where we have a legal basis to do so, including:
Consent (e.g., newsletter sign-ups)
Contractual necessity (e.g., providing design services)
Legitimate interest (e.g., business development, website analytics)
Legal obligation (e.g., record-keeping requirements)
We only process your data where we have a legal basis to do so, including:
Consent (e.g., newsletter sign-ups)
Contractual necessity (e.g., providing design services)
Legitimate interest (e.g., business development, website analytics)
Legal obligation (e.g., record-keeping requirements)
5. Data Sharing
We do not sell or rent your personal information. We may share it with:
Trusted service providers (e.g., IT support, analytics services)
Legal or regulatory authorities where required
Our internal team and consultants, under strict confidentiality
We do not sell or rent your personal information. We may share it with:
Trusted service providers (e.g., IT support, analytics services)
Legal or regulatory authorities where required
Our internal team and consultants, under strict confidentiality
We do not sell or rent your personal information. We may share it with:
Trusted service providers (e.g., IT support, analytics services)
Legal or regulatory authorities where required
Our internal team and consultants, under strict confidentiality
6. International Transfers
We may transfer your data outside the UK or EEA. Where we do, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
We may transfer your data outside the UK or EEA. Where we do, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
We may transfer your data outside the UK or EEA. Where we do, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
7. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected, or as required by law.
We retain personal data only as long as necessary for the purposes for which it was collected, or as required by law.
We retain personal data only as long as necessary for the purposes for which it was collected, or as required by law.
8. Your Rights
You have the right to:
Access the personal data we hold about you
Correct any inaccurate or incomplete data
Request erasure of your data
Object to or restrict processing
Withdraw consent at any time (for consent-based processing)
To exercise your rights, please contact us at: team@sheridancx.com
You have the right to:
Access the personal data we hold about you
Correct any inaccurate or incomplete data
Request erasure of your data
Object to or restrict processing
Withdraw consent at any time (for consent-based processing)
To exercise your rights, please contact us at: team@sheridancx.com
You have the right to:
Access the personal data we hold about you
Correct any inaccurate or incomplete data
Request erasure of your data
Object to or restrict processing
Withdraw consent at any time (for consent-based processing)
To exercise your rights, please contact us at: team@sheridancx.com
9. Cookies
Our website uses cookies and similar technologies to enhance your experience and analyse site usage. You can manage cookie preferences through your browser settings.
Our website uses cookies and similar technologies to enhance your experience and analyse site usage. You can manage cookie preferences through your browser settings.
Our website uses cookies and similar technologies to enhance your experience and analyse site usage. You can manage cookie preferences through your browser settings.
10. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.
11. Security
We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about these Terms, please contact:
Email: info@sheridancx.com
Post: SheridanCX Ltd, The Engine Room, 18 Battersea Power Station, London, SW11 8BZ
If you have any questions about these Terms, please contact:
Email: info@sheridancx.com
Post: SheridanCX Ltd, The Engine Room, 18 Battersea Power Station, London, SW11 8BZ
If you have any questions about these Terms, please contact:
Email: info@sheridancx.com
Post: SheridanCX Ltd, The Engine Room, 18 Battersea Power Station, London, SW11 8BZ
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